/* --- Support Tickets --- */
.ticket-messages {
    max-height: 500px;
    overflow-y: auto;
    padding: 16px;
}

.ticket-msg {
    margin-bottom: 16px;
    padding: 12px 16px;
    border-radius: 12px;
    max-width: 80%;
}

.ticket-msg.user {
    background: #F3F4F6;
    margin-right: auto;
}

.ticket-msg.admin {
    background: #EEF2FF;
    margin-left: auto;
    border: 1px solid #C7D2FE;
}

.ticket-msg-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 6px;
    font-size: 0.8rem;
}

.ticket-msg-body {
    font-size: 0.9rem;
    line-height: 1.6;
    white-space: pre-wrap;
    color: #1F2937;
}

.ticket-reply {
    display: flex;
    gap: 12px;
    align-items: flex-end;
    padding: 16px;
    border-top: 1px solid #E5E7EB;
}

.ticket-reply textarea {
    flex: 1;
    resize: vertical;
}

.ticket-closed {
    padding: 16px;
    text-align: center;
    color: #9CA3AF;
    border-top: 1px solid #E5E7EB;
    font-size: 0.9rem;
}

@media (max-width: 768px) {
    .ticket-msg {
        max-width: 90%;
    }
    .ticket-reply {
        flex-direction: column;
    }
}